Q: I have never ordered a web site before, where do I start?

A: The whole process is extremely easy. A lot of our clients have little or no experience of the internet and the world of e-commerce. We specialize in helping web novices. You can discuss your ideas and requirements with us and we will explain the process and tell you what information we need from you in order to get started.

Q. What kind of information will you need from me?

A. It all depends on the package you choose. Every one of our packages includes a customized and professional designed site built to your specifications. You can provide a sketch, hard-copy artwork or suggestions of sites you admire. Alternatively you can give us a few style ideas and descriptions of the type of 'look' you're trying to achieve.

At very minimum we require the text for each page, although for a small extra fee we can provide this as well.

Q. How do I send you pictures?

A. You can email or send pictures on a disk. Please label the pictures – clearly indicating which page of your website they are to go on.

Q. How do I send the text?

A. The quickest way to get text onto your website is if it is emailed or sent to us on a disk/CD. You can also post it in printed form but please allow 2 extra days for typing. As with pictures, text should be clearly labeled with page 1, page 2, etc (or with the title of the relevant page -e.g. 'About Us').

Q. How do I pay?

A. We require a $100.00 deposit for each project. This is non-refundable because of the amount of work due in the initial stages of your site.

Q. What Happens Then?

A. Once we have your information we will begin work. We usually have a draft design ready for your approval within 7-10 days.

If you like the draft we then create the site in the same style or change it until you are completely satisfied.

Q. How long does the process take?

A. It really depends on the complexity of your site.

We would normally provide a mock-up within 7 -10 days. Completing the site, on approval, takes between 2 - 4 weeks for standard sites, a little longer for shops with a shopping cart. In some cases your site may be finished much sooner depending on the overall work load.

Q. Can you register the site with search engines?

A. Yes, we will submit your site to all of the major search engines including Google, Yahoo and MSN.